Confira 5 dicas para administrar conflitos organizacionais

Saber como administrar conflitos é uma das tarefas mais desafiadoras da gestão de pessoas.

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As partes envolvidas no conflito pensam de maneiras diferentes, por isso, procure um senso comum entre ambas.

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Ao invés de eu, você ou eles, Utilize o nós, essa atitude demonstra que a solução depende de um trabalho conjunto.

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Estimule o diálogo entre as partes conflitantes, e para isso é essencial considerar envolver um facilitador.

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Desenvolva uma pressão positiva para o fim do conflito demonstrando de forma objetiva a necessidade de um prazo.

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Conflitos são importantes, por isso, extraia lições positivas para o amadurecimento dos profissionais.

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Saber como administrar conflitos é uma das tarefas mais desafiadoras da gestão de pessoas.